bajilive's commitment to responsible gambling
Entertainment is best when it stays within your control. bajilive believes every player has the right to understand their own limits and should have the right tools to maintain them.
Keep gaming from becoming a burden
Online betting and casino games are a normal form of entertainment for many people. But they become a problem when someone starts playing beyond their financial means or keeps coming back to try to recover money they have lost. bajilive does not want any player to find themselves in that situation.
Our terms and conditions clearly state that all members must use the platform responsibly. Following this policy is not just bajilive's request — it is essential for the protection of every user and their family.
Before you play, always ask yourself: is this within my means? How much time and money will I spend on gaming this week? Answering these two questions honestly can help you avoid most problems.
We verify age at the time of registration at bajilive. No one under 21 may use this platform. If there are minors in your home, please keep your device locked and do not share your login details with anyone.
bajilive's core commitments
Providing every player with self-control tools.
Reviewing accounts when suspicious activity is detected.
Blocking access for minors completely.
Responding promptly to players who seek support.
Keeping personal gaming activity data secure.
Your self-control tools
bajilive offers several self-control tools. To use them, contact our support team via 24/7 live chat.
Set a deposit limit
Set a maximum deposit amount per day, week, or month. Once a limit is set, it takes effect immediately.
Set a session time limit
Decide in advance how long you will play in one sitting. The system will alert you when that time is up.
Self-exclusion
Request a temporary or permanent account closure for a set period (30 days, 90 days, or permanently).
Loss limit
If you lose more than a set amount, your account will automatically go into a break for a specified period.
Set a bet limit
Cap the maximum amount you place on a single bet. This protects you from large financial losses.
Cooling-off break
Take a break of 24 hours to 7 days at any time. You will not be able to log in to your account during this period.
Our support team is available around the clock to activate these tools. Visit our FAQ page to learn more about these features.
The 21+ age limit is strictly enforced
The minimum age to participate in any activity on bajilive is 21. This is not just a rule — it is an essential commitment to protecting minors.
At registration, we verify age using a national ID card or other valid document. Deposits and withdrawals are not available until verification is complete.
If there are minor members in your household:
- Keep a password or fingerprint lock on your device.
- Turn off auto-login on the bajilive app or website.
- Use parental control software on your browser.
- Keep your login details private.
Access by minors is strictly prohibited
No bajilive service, bonus, or game is available to anyone under 21.
If a minor attempts to access this platform, the associated account will be closed immediately and the process of returning any deposited funds will begin.
If you suspect a minor is using your account, notify us via live chat right away.
How to recognise warning signs of a problem
If you notice the following signs, it means gambling may be getting out of control. Whether you see them in yourself or someone you know, act quickly.
- Repeatedly placing more money to try to recover losses — this is the most common warning sign.
- Using money meant for household or family needs to gamble.
- Hiding your gambling from family or friends.
- Feeling restless or anxious when not gambling.
- Spending excessive time gambling while neglecting work, studies, or family responsibilities.
- Taking on debt in hopes of a big win.
- Turning to gambling to cope with low mood or loneliness.
Check in with yourself
Ask yourself these questions once a month. Honest answers will help keep you on the right track.
Ways to get support
Acknowledging a problem is a sign of strength, not weakness. Help is available through any of the channels below.
bajilive live chat
Our support team is available 24 hours a day, 7 days a week in both Bangla and English. Requests for account breaks or self-exclusion are processed immediately.
Email support
If you prefer to raise a sensitive matter by email, write to our support email address. Support is available in both Bangla and English via email as well.
Family and close ones
Talk openly with a family member or trusted friend. The support of someone close to you is one of the greatest strengths on the road to recovery.
Professional counselling
See a mental health specialist or counsellor. In Bangladesh, a number of government and private mental health services are available free of charge or at low cost.
bajilive's support team will listen to your concerns with complete confidentiality. Under our privacy policy, information shared in responsible gambling-related communications is never shared with third parties.
Practical tips for safe gambling
Following these habits while using bajilive keeps gambling as entertainment rather than a problem.
Set a budget in advance
Decide how much you will spend each month and stop when you reach that amount.
Limit your time
Avoid long sessions just before bed or when you are alone.
Treat it as entertainment
Think of gambling as spending on entertainment, not as a source of income.
Stop after a losing streak
If you lose several times in a row, take a break. Do not try to recover all your losses in one day.
Take regular breaks
Take at least a 10–15 minute break every hour. Get up, walk around, drink some water.
Never gamble with borrowed money
Never place a bet with money you have borrowed or taken as a loan. This leads to serious financial problems.
Remember
Every game result is completely independent. Previous results do not determine the next one.
There is no "guaranteed strategy". Anyone who claims otherwise is being dishonest.
Placing bets while drinking alcohol or under mental stress is not a good idea.
Rather than putting all your winnings back on a bet, withdraw some of it.
Play with a clear mind and good health — that is the best state to be in.